PC Repair Shop Software
Built by repair techs, for repair techs
RepairOps gives PC repair shops a complete platform to manage the full repair lifecycle — from intake to invoicing. Diagnostics templates, parts tracking, and AI-powered service writing included.
Sound familiar?
These are the problems pc repair businesses deal with every day.
Messy intake processes
Customer emails and walk-in descriptions are unstructured. Techs waste time manually entering device info, symptoms, and contact details into spreadsheets or legacy systems.
Parts and inventory chaos
Tracking which parts are in stock, on order, or allocated to a specific repair is a constant headache. Misplaced parts mean delayed repairs and unhappy customers.
No quality control enforcement
Repairs go out the door without consistent QC checks. Returns and rework eat into margins and damage your reputation.
Zero visibility into shop performance
You can't improve what you can't measure. Most PC repair shops have no idea which repair types are most profitable or where bottlenecks exist.
Why pc repair shops choose RepairOps
AI-powered intake parsing
Paste a customer email or voicemail transcript and RepairOps instantly extracts device model, symptoms, and customer info into a structured ticket.
Full lifecycle ticket management
Track every repair from intake through diagnostics, repair, QC, and pickup. Customizable workflow stages match how your shop actually works.
Built-in quality control
Enforce QC checklists before any repair can be marked complete. Reduce returns and build customer confidence with consistent quality.
Integrated parts and inventory
Track parts across repairs, set reorder points, and see exactly which parts are allocated to which tickets. No more guessing.
Real-time analytics and KPIs
See average repair time, revenue per ticket, tech utilization, and more. Make data-driven decisions to grow your shop.
Features built for pc repair
Kanban Board
Visual drag-and-drop board shows every repair's status at a glance. Perfect for busy shop floors.
Learn more →AI Diagnostics
Get AI-suggested diagnostic steps based on symptoms. Speed up troubleshooting for common and complex issues alike.
Learn more →Customer Portal
Customers check repair status online — no more phone calls asking "is it done yet?"
Learn more →Quality Control
Customizable QC checklists ensure every repair meets your standards before leaving the bench.
Learn more →Point of Sale
Process payments, sell accessories, and handle walk-in sales right from RepairOps.
Learn more →Analytics Dashboard
Track repair times, revenue, tech performance, and customer satisfaction in real time.
Learn more →"We switched from spreadsheets and sticky notes to RepairOps. Our average repair turnaround dropped from 5 days to 2, and customers love the status portal."
Ready to modernize your pc repair business?
Start your free 14-day trial. No credit card required.