Analytics & KPIs

Data that actually helps you run the shop

Stop flying blind. See real-time metrics on first-pass yield, average turnaround time, technician efficiency, and profitability across all your locations.

Dashboard tour showing analytics and reports

See it in action

Shop dashboard with KPIs and revenue chart

Shop dashboard with KPIs and revenue chart

Shop heartbeat monitor with real-time metrics

Shop heartbeat monitor with real-time metrics

Why you need it

Owner Dashboards

Get a high-level view of daily revenue, open ticket volume, and SLA breaches.

Tech Efficiency

Track individually billed hours vs clocked hours to identify training opportunities.

Export Anywhere

Export reports to CSV, PDF, or directly to an S3 bucket or API endpoint for custom business intelligence.

How it works

1

Collect Data Invisible

Every status change and time-clock punch is recorded securely in advance.

2

Visualize Real-time

The KPI dashboard updates live, requiring zero manual refreshes or nightly cron jobs.

3

AI Insights

The AI partner suggests improvements, like noticing iPhones are taking 20% longer this week.

Try Analytics & KPIs free for 14 days

See how RepairOps can streamline your shop. No credit card required.