We build software for people who fix things.
Founded by a repair shop owner who got tired of sticky notes, lost tickets, and software that feels like it was built in 1998.
Our Story
In 2021, I opened my first repair shop. We were fixing 30+ devices a week, and I spent half my time apologizing for lost tickets, forgotten updates, and messy intake processes.
I tried every software on the market. They were all either incredibly expensive, visually stuck in the 90s, or impossible to train new techs on.
So, I built RepairOps. What started as an internal tool to manage my own shop's tickets has grown into a platform trusted by shops around the world. We believe that repair shop owners deserve software as modern as the devices they fix.
Our Values
How we build, how we operate, and what we care about.
Craftsmanship
We care about the details. From the pixels on the screen to the lines of code under the hood, we build software we are proud of.
Transparency
No hidden fees, no opaque roadmaps. We build in the open and tell you exactly what you're getting.
Speed
Repair shops move fast. Your software should too. We obsess over performance so you can focus on fixing devices.
Meet the Team
A small, dedicated team combining repair industry experience with world-class engineering.
Sam
Founder & CEO
Former repair shop owner who got tired of using 15-year-old software to run a modern business.
Alex Chen
Head of Engineering
Obsessed with making complex systems feel simple. Leads our AI and infrastructure teams.
Jordan Taylor
Head of Customer Success
Makes sure every shop gets the most out of RepairOps. Former multi-location shop manager.
Casey Patel
Lead Designer
Brings modern, clean design to an industry that desperately needs it.
Join our team
We're always looking for talented engineers, designers, and customer success specialists who care about helping local businesses succeed.