Google Reviews

Get 5-star reviews without asking awkwardly

Automatically direct happy customers to your Google Business Profile while quietly handling unhappy customers with a private feedback form before they go public.

Google Reviews integration showing customer feedback

Why you need it

Smart Routing

We ask 'How did we do?' A 4 or 5 star redirects them to Google. A 1 to 3 star captures private feedback in the portal.

Auto Triggers

The request text message goes out automatically exactly 2 hours after the ticket is closed and the device is picked up.

Tech Leaderboards

Gamify success! Track exactly which tech secured the review by passing their name in the backend UTM parameters.

How it works

1

The Trigger

Once an invoice is marked paid and the ticket is 'Closed', the review timer begins.

2

The Request

The customer receives a friendly, unbothersome text linking to a branded rating screen.

3

The Redirect

Positive raters are sent straight to Google's 'Write a Review' box, drastically increasing conversion.

Try Google Reviews free for 14 days

See how RepairOps can streamline your shop. No credit card required.